Privacy Policy

Privacy Policy

Effective Date: June 1, 2026

CAMPO TURISTICO LAS PALOMAS DE LOMA COLORADA (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit https://laspalomaslodge.com/, interact with our services, or communicate with us. By using our website or services, you agree to the practices outlined in this policy.

What Information Is Collected

We collect personal information that you voluntarily provide when interacting with our website or services. This may include your name, email address, phone number, reservation details, and any additional information submitted through booking forms, inquiries, or service requests.

We may also automatically collect non-personal information when you visit our website. This includes your IP address, browser type, device information, pages visited, and general usage data. This information helps us understand user behavior and improve our services.

How User Data Is Used

The information we collect is used to manage reservations, respond to inquiries, provide hospitality services, and communicate updates related to your stay or booking. We may also use this information to improve our website, enhance customer experience, and maintain internal records.

Where applicable, we may send promotional or marketing communications, but only if you have opted in to receive such messages.

SMS – Opt In Details

By providing your phone number through our website or communication channels, you consent to receive SMS messages from CAMPO TURISTICO LAS PALOMAS DE LOMA COLORADA. These messages may include booking confirmations, reservation reminders, service updates, and promotional messages if you have opted in.

Message frequency varies depending on your interaction with our services. Standard message and data rates may apply based on your mobile carrier.

You may opt out of SMS communications at any time by replying STOP to any message received. After opting out, you will receive a confirmation message and will no longer receive SMS communications unless you opt in again. For assistance, you may reply HELP or contact us directly.

Consent to receive SMS messages is not a condition of any purchase or booking.

Cookies and Tracking Practices

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and improve our services. These technologies help us understand how visitors interact with our website.

You may disable cookies through your browser settings; however, doing so may affect certain features and functionality of the website.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While we take appropriate measures to secure your data, no system can be guaranteed to be completely secure.

User Rights

Depending on your location, you may have rights regarding your personal information. These rights may include requesting access to your data, correcting inaccurate information, requesting deletion, or withdrawing consent for communications.

To exercise your rights, you may contact us using the information provided below.

Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, SMS delivery providers, and platform vendors, is permitted solely for the purpose of operating our messaging services.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared, sold, rented, or disclosed to any third parties under any circumstances.

We do not sell, rent, or share SMS consent, phone numbers, or messaging data with third parties for their own marketing purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be reflected on this page with an updated effective date. Continued use of our website constitutes acceptance of any changes.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you may contact us:

CAMPO TURISTICO LAS PALOMAS DE LOMA COLORADA
Línea de conducción a los pozos de agua de Santa Catalina
San Fernando, Tamaulipas 87604
Mexico

Email: contact@laspalomaslodge.com